ORDER FAQ

  • What’s your Minimum order?

    Our minimum order is 5PCS.
  • How can I get a sample? And what’s your sample policy?

    If you just need similar sample for quality evaluation, we can send our catalog or brochure to you directly.
    If you need a sample according to your actual sample, Please send your actual sample to us, We can make one and send to you.
    If you need sample of your own design, Please provide the infomations with below details included:

    1> Material
    2> Dimension
    3> Parameters
    4> Technics / special requiremnet.

    With above information, we will advise quotation for your approval. Upon receipt of your confirmation, we would process sample immediately. Normal products takes around 7 days, others 10~15 days if more technics is requested. Then we send actual sample out if scanned copy was approved ok.
    According to our sample policy, the freight should be afforded by customers. So a collect account is needed before that if you have any cooperated courier.
  • What's your price term?

    The term is EXW, not include freight or any extra charge.

    For more term, please contact us, Thanks.
  • What forms of payment do you accept?

    We accept TT in advance.

    We are pleased to inform you that we accept a variety of payment methods to facilitate your transactions. We honor all major debit and credit cards issued in North America, including but not limited to:
    TT
    Mastercard
    Visa
    American Express (Amex)
    Discover
    PayPal

    For transactions exceeding $5,000 USD, we also accommodate payments via bank/wire transfers and cheques to provide additional convenience.
  • What shipping method you arrange usually?

    We can arrange shipment by expressing, air or Sea per customer requests.
    Sea shipment takes longest time but costs least, if your goods reach 1 CBM and your order is not so urgent, by sea would be the best choice.
    Air shipment cost higher than by sea, but it save much time. If the total weight of your goods over 45kg, by air is more economical.
    By courier is the speediest way. It cost higher than by air or sea, but the door to door service can save you much time, and you can track the shipment very easily and conveniently. If the good is under 45kg or in need urgently, we suggest this way.
  • How do I know if my orders have been processed?

    Our customer service representatives will call you or e-mail you a Performa Invoice after the order is entered into our computer.

    For rush orders, we will contact you as soon as we receive your orders to go through the details and confirm the price and ship date.
  • How to place an order?

    (1) New orders can be placed through e-mail, couriers, or fax with clear information of quantity, size, colors, and other specs, such as material, Dimension, Parameters, Technics / special requiremnet and so on, an existing samples would be best.

    (2) Repeat orders may be placed online, We keep a actual sample and detailed data of each item from first order. We give each regular customer a sole user name and password to login in our online order system. There you can place order and check if the order was received ok very conveniently.
  • What formats of graphic files can you open?

    We are able to open all common formats of graphic files, such as cdr, ai, psd,pdf, jpeg, gif, bmp, tiff, and more. And we can expand and compressed files such as zip and rar.
  • What is your normal production time?

    The normal production time is 7~14 days.
    Of course, different cases or products require different production time. Feel free to send the design for us to estimate. Rush service might be available under certain circumstances.
  • What types/styles of packaging do you offer?

    We offers an extended line of packaging options. Within these packaging lines, we also have an array of styles to serve all concerns and packaging needs you may have.

    Here are the lines of packaging we currently offer:

    Folding Carton
    Corrugated
    Rigid
    Bags
    Inserts
    Labels & Stickers

TECHNICAL FAQ

  • What are the characteristics of Twist Drill Bits?

    Twist drill bits are a type of cutting tool used to create round holes in materials such as wood, metal, plastic, and other materials.
    Spiral Flutes: These are helical grooves running along the length of the drill bit. They help in removing material (chips) from the hole being drilled and also aid in cooling the cutting surface.
    Cutting Edges: The tip of the drill bit typically has two cutting edges that do the actual drilling. These edges are angled to provide efficient cutting action.
    Point Angle: The angle at the tip of the drill bit, commonly 118 degrees or 135 degrees, which affects how the drill bit penetrates the material.
    Shank: The part of the drill bit that is held in the drill chuck. Shanks can be straight or tapered.
    Material: Twist drill bits can be made from various materials, including high-speed steel (HSS), cobalt steel, carbide, and others, depending on the application and material being drilled.
  • What are the types of End Milling Cutter?

    Flat-End Mill:
    Description: Features a flat cutting face.
    Use: Producing flat surfaces, slots, and contours.
    Ball Nose End Mill:
    Description: Has a hemispherical end.
    Use: Creating 3D shapes, contours, and rounded grooves.
    Corner Radius End Mill:
    Description: Combines features of flat-end and ball nose end mills with a rounded edge.
    Use: Reducing tool wear and machining fillets.
  • What are the Advantages of Twist Drill Bits?

    Twist drill bits have following several advantages: Versatility, Wide Range of Sizes, Efficient Material Removal, High Precision, Durability, Ease of Use, Cost-Effective, Heat Resistance, Variety of Coatings, Adaptability. These advantages make twist drill bits a reliable and essential tool for many drilling tasks, offering a combination of efficiency, precision, and durability.
  • What are the Applications of Twist Drill Bits?

    Twist drill bits are widely used in various industries and applications due to their versatility and effectiveness in drilling holes. Such as Woodworking, Metalworking, Construction, DIY and Home Improvement, Electronics, Aerospace, Medical, Jewelry Making, Manufacturing, Agriculture, Marine and more. Twist drill bits are essential tools in these applications due to their ability to create precise, clean, and consistent holes in a variety of materials.
  • What are the characteristics of Center Drill Bits ?

    Center drill bits, also known as combination drill and countersink bits, are specialized cutting tools used primarily to create starter holes and precisely located centers on workpieces. These holes are typically used as guide points for larger drill bits, ensuring accuracy and preventing the larger bits from wandering.
    Short Length: Center drill bits are shorter than standard twist drill bits, providing greater rigidity and reducing the chance of deflection.
    Combination Design: They combine a drill and a countersink in a single tool, typically featuring a pilot drill at the tip and a wider, conical countersink section.
    Conical Tip: The tip is designed to create a precise starting point, usually at a 60-degree angle, which matches the angle of most lathe centers.
    Material: Center drill bits are commonly made from high-speed steel (HSS) or carbide, providing durability and heat resistance.
  • What are the Advantages of Center Drill Bits ?

    Center drill bits offer following several advantages, particularly in precision machining and metalworking:
    1. Center drill bits create a small, precise starting point for larger drill bits.
    2. Center drill bits help in creating a small, centered hole that guides the larger bit, preventing it from wandering.
    3. Enhanced Stability.
    4. Extending larger drill bits lifespan and maintaining their sharpness for longer periods.
    5. Improving Hole Quality.
    5. Facilitating Subsequent Operations.
    7. Versatility.
    8. Cost Savings.
  • What are the Applications of Center Drill Bits ?

    Creating Center Holes: Used to create accurate center holes in workpieces that are going to be turned on a lathe. The center hole helps to mount the workpiece securely between the lathe centers.
    Starting Holes: Provides a starting point for larger drill bits when boring operations are performed on a lathe.
    Precision Drilling.
    Pilot Holes: Used to drill pilot holes for larger drill bits to ensure precise and accurate drilling, preventing larger bits from wandering.
    Countersinking: The conical section of the bit can create a countersink to accommodate the head of a screw or bolt.
    Setup Holes: Create precise setup holes on milling and machining workpieces to ensure accurate placement and alignment of subsequent machining operations.
    Fixture Making: Useful in making jigs and fixtures where precise hole placement is crucial.
    Marking Centers: Mark the center points for drilling in metalworking projects, ensuring that subsequent drilling operations are accurately positioned.
    Deburring: The conical countersink can also be used to deburr the edges of holes after drilling.
  • What are the characteristics of Indexable U Drills ?

    Indexable U drills are advanced cutting tools used in metalworking and machining for drilling operations. They incorporate replaceable cutting inserts made of carbide or other hard materials, which can be indexed (rotated or replaced) when they become worn.
    Here are the key features: Replaceable Inserts, Multiple Cutting Edges, High-Speed Performance, Coolant Through Design, Versatility, Standard Sizes and Customization.
  • What are the Advantages of Indexable U Drills ?

    Cost Efficiency: The replaceable insert design means that only the inserts need to be replaced when they become worn, rather than the entire drill. This significantly reduces tool costs over time.
    Improved Productivity: Quick and easy insert changes minimize machine downtime, enhancing productivity and efficiency in the machining process.
    Consistent Performance: Indexable inserts provide consistent cutting performance, ensuring high-quality results throughout the tool's lifespan.
    Material Flexibility: U drills can be used on a wide range of materials, including various metals and alloys, making them suitable for diverse applications in different industries.
    Reduced Inventory: Since the same body can be used with different inserts, the need for maintaining a large inventory of different drills is reduced.
    Precision and Accuracy: The design of indexable U drills allows for precise control over the drilling process, resulting in accurate hole sizes and better surface finishes.
    Heat Management: Internal coolant channels improve heat dissipation, reducing thermal damage to the workpiece and extending the life of both the inserts and the drill body.
  • What are the Applications of Indexable U Drills ?

    Automotive: Used for drilling engine blocks, transmission components, and other automotive parts.
    Aerospace: Suitable for drilling holes in high-strength aerospace materials.
    General Manufacturing: Used in various machining operations in manufacturing industries.
    Oil and Gas: Drilling components used in the oil and gas industry.
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OEM Capability

OEM Capability We like to do design according to all the customers' requirements, or offer them our new designs. With strong OEM/ODM capabilities, we can fill your sourcing demands.


Categories

HSSE / HSS Taps Spiral Flute Taps
Straight Flute Taps Spiral Point Taps
Multi-function Taps
Solid Carbide Drill Bits Twist Drill Bits
Center Drill Bits Indexable U Drills
Flat-end Milling Cutter Ball Nose End Mills